Terms of Service

1 Acceptance of Terms

By accessing or using ClawGrab ("the Service") at getclawgrab.com, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

If you are using ClawGrab on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

If you do not agree with any part of these Terms, you must not use the Service.

2 Description of Service

ClawGrab is a web-based tool that extracts text transcripts and captions from publicly-accessible video content on platforms including YouTube, TikTok, Instagram, Twitter/X, Vimeo, and others.

The Service returns text data (transcripts, captions, subtitles) from videos at URLs you provide. ClawGrab does not:

• Download or store video files
• Host or redistribute video content
• Bypass DRM (Digital Rights Management) systems
• Access private or password-protected content

We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

3 Eligibility

You must be at least 13 years old (or 16 in the EU) to use ClawGrab. By using the Service, you represent and warrant that you meet this age requirement.

The Service is available worldwide where not prohibited by applicable law. You are responsible for compliance with local laws in your jurisdiction.

4 User Accounts

Creating an account is optional for basic use. If you create an account:

• You must provide accurate and complete information
• You are responsible for maintaining the security of your password
• You must notify us immediately of any unauthorized access
• You may not share your account credentials with others
• You may not create multiple accounts to circumvent usage limits

We reserve the right to suspend or terminate accounts that violate these Terms.

5 Subscriptions & Billing

Transcripts are free on every account (a free account can make up to 1,000 a month). A free account also includes 5 AI outputs a month. ClawGrab Pro costs $12 per month, billed through Stripe, for unlimited AI outputs. Pro renews automatically each month on the day you subscribed, at the price shown when you subscribed (unless we change it as described below), until you cancel. Reasonable-use limits may apply to protect the service from abuse.

We will email subscribers at least 14 days before any price change to an existing plan. No charge will ever be made unless you have actively subscribed to Pro.

Subscribers: your subscription is managed through Stripe and you can view invoices, update your payment method, or cancel at any time from your account. Cancellation takes effect at the end of the current billing period; you keep Pro until then and are not charged again.

Refunds: if you were charged in error or have a problem with a charge, email hello@getclawgrab.com within 30 days and we will review it. If a full refund is issued, Pro access ends and the subscription is cancelled.

Questions about billing: hello@getclawgrab.com.

6 Acceptable Use

You agree to use ClawGrab only for lawful purposes and in ways that do not infringe the rights of others. You must not:

• Use the Service to extract content that violates copyright law or platform terms of service
• Automate requests to circumvent rate limits or usage quotas (without an API plan)
• Use the Service to scrape content at scale for commercial redistribution without permission
• Attempt to reverse-engineer, disrupt, or interfere with the Service
• Submit URLs containing malicious code or designed to attack our infrastructure
• Use the Service to harass, defame, or harm any individual or group
• Misrepresent your identity or affiliation
• Create accounts with false information or to circumvent bans

Permitted uses include (but are not limited to): research, accessibility, content creation, personal note-taking, AI prompt preparation, language learning, and journalism.

7 Intellectual Property

Our IP: The ClawGrab name, logo, website design, and underlying software are owned by ClawGrab and protected by intellectual property laws. You may not copy, modify, or distribute them without permission.

Your content: You retain all rights to the URLs you submit and the transcripts you receive. We claim no ownership over content you process through our Service.

Third-party content: Video transcripts and captions are the property of their respective creators and platforms. ClawGrab facilitates access to publicly-available caption data; we do not create or own this content.

8 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not warrant that:

• The Service will be uninterrupted, error-free, or secure
• Transcripts will be accurate, complete, or up-to-date
• The Service will work for all video URLs or platforms
• Any defects will be corrected

Video availability and caption data depend on third-party platforms. ClawGrab cannot guarantee results for videos that lack captions, are region-locked, or have been removed.

9 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAWGRAB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $50, WHICHEVER IS GREATER.

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability is limited to the fullest extent permitted by law.

10 Termination

Either party may terminate the relationship at any time:

• You may stop using the Service and/or cancel your account at any time
• We may suspend or terminate your access for violation of these Terms, abuse, non-payment, or for any reason with reasonable notice

Upon termination: your right to use the Service ceases immediately. Sections covering intellectual property, disclaimer of warranties, limitation of liability, and governing law survive termination.

11 Governing Law & Disputes

These Terms are governed by the laws of the United States. Any disputes shall be resolved through good-faith negotiation first. If unresolved, disputes shall be subject to binding arbitration under the rules of the American Arbitration Association.

You waive the right to participate in class action lawsuits against ClawGrab.

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.

12 Contact

Questions about these Terms? We're happy to clarify.